Skip to main content

About Us

Meet the Team

At UpDown Property Management, we specialize in comprehensive property management services that maximize the value of real estate investments. Our expert team handles everything from tenant placement to financial reporting, ensuring owners enjoy both lifestyle and financial freedom.

Founded to empower investors, UpDown Property Management emerged from a passion for helping people achieve lasting wealth through strategic investment property management. Recognizing the challenges of balancing daily responsibilities with investment growth, our founders created a service that blends industry expertise with a personal touch.

Mission

Helping others discover lifestyle and financial freedom through the successful management of real estate investments.

Our mission drives every decision we make, from transparent communication to proactive maintenance, all aimed at delivering consistent returns and peace of mind.

Core Values

  • Freedom – We enable owners to make choices without financial constraints.
  • Ownership – We take responsibility for outcomes, fostering trust.
  • Authenticity – Genuine relationships build lasting partnerships.
  • Joy – We create sustained satisfaction through reliable service.
  • Approachability – Our team is accessible and humble, guiding you every step.
  • Grit – We embrace short‑term sacrifices for long‑term gains, avoiding “investor amnesia.”
  • Intentionality – We allocate time and resources purposefully to drive results.

By combining cutting‑edge technology with a human‑focused approach, UpDown Property Management delivers the freedom, ownership, and joy our clients seek.

Picture of Garrett Gordon

Garrett Gordon

Owner/CEO

I lead our company with a focus on growth, service excellence, and strong landlord partnerships. I oversee strategy, operations, and culture while ensuring landlords, tenants, and our team remain aligned. Clear communication and long-term relationship building are key to delivering exceptional value across every property we manage.

Picture of Sasha Kitma

Sasha Kitma

Executive Assistant

I oversee high-priority administrative tasks and act as the central communication hub for our executive team. I respond promptly to internal and external stakeholder inquiries and coordinate directly with leadership to ensure daily objectives are executed smoothly, maintaining a high standard of support throughout.

Picture of Andre Isabell

Andre Isabell

Senior Portfolio Manager

I oversee the financial performance and operational strategy for a diverse portfolio of properties, guiding our management team to maximize asset value. I work closely with property owners to align on long-term investment goals and implement strategic improvements, maintaining a high standard of profitability and tenant retention throughout.

Picture of Kent Hiller

Kent Hiller

Portfolio Manager

Responsible for overseeing property performance, I ensure assets run efficiently while meeting financial goals. I collaborate with internal teams, vendors, and landlords to optimize operations and returns. Strong communication and strategic oversight allow me to support property owners in achieving long-term success and maintaining quality living environments for tenants.

Picture of Andy Flores

Andy Flores

Maintenance Coordinator

I manage repair scheduling, vendor coordination, and maintenance communication across all properties. By keeping landlords informed and ensuring timely service, I help maintain property value and tenant satisfaction. Clear communication, organization, and attention to detail allow me to support smooth day-to-day operations and long-term maintenance planning.

Picture of Rej Galeon

Rej Galeon

Maintenance Assistant

I support the maintenance team with inspections, repairs, and general upkeep to ensure properties stay in great condition. I also assist in relaying maintenance updates to landlords and property managers, helping keep them informed and involved in preserving the value and safety of their investments.

Picture of Emily LaJoy

Emily LaJoy

Leasing Agent

I guide tenants through showings, applications, and leasing, while partnering with landlords to fill vacancies efficiently and represent their properties with care. I balance the needs of both parties, ensuring smooth communication, strong tenant-landlord relationships, and successful long-term placements that benefit everyone involved.

Picture of Brad Barrott

Brad Barrott

Leasing Agent

I connect qualified tenants to the right homes while working directly with landlords to market listings, reduce vacancy, and protect rental income. From initial inquiry to lease signing, I focus on clear communication, transparency, and building trust between renters and property owners throughout the leasing process.

Picture of Nicolas Valdivia

Nicolas Valdivia

Leasing Agent

I connect prospective tenants with their ideal homes by conducting property tours, processing applications, and answering daily leasing inquiries. I guide applicants through the screening process and coordinate closely with property managers to minimize vacancies, maintaining open communication and a high standard of customer service throughout.

Picture of Darrell Adams

Darrell Adams

Leasing Agent

I showcase our available properties to prospective renters and assist them in finding a space that perfectly fits their needs. I respond promptly to showing requests and facilitate a smooth transition from the initial application to the lease signing, maintaining strong relationships and a high standard of tenant satisfaction from day one.

Picture of Dash Bajadia

Dash Bajadia

Transactions Coordinator

I manage leasing, move-ins, renewals, and move-outs, ensuring all transactions stay compliant and on schedule. I coordinate between tenants, internal teams, and landlords, providing clear updates and organized documentation. My goal is to support a smooth process and keep landlords informed every step of the way.

Picture of Sammy Fernandez

Sammy Fernandez

Transactions Coordinator

I manage the administrative workflows for new leases, renewals, and property compliance to ensure all documentation is accurate and executed on time. I respond promptly to documentation inquiries and coordinate with agents, tenants, and property owners to facilitate a seamless process, maintaining strict attention to detail and a high standard of operational efficiency.

Picture of Jerome Tomacruz

Jerome Tomacruz

Onboarding/Offboarding Specialist

I guide tenants and property owners through the entire lifecycle of their transition, from initial account setup to the final move-out process. I coordinate lease executions, final inspections, and account closures to ensure expectations are aligned, maintaining clear communication and a high standard of service to make every transition stress-free.

Picture of Zach Zimmerman

Zach Zimmerman

Maintenance Technician

I perform repairs, preventative maintenance, and troubleshoot property issues quickly and efficiently. I ensure landlords are kept informed of maintenance updates and larger repair needs. With a hands-on approach and clear communication, I help maintain safe and functional homes while protecting the long-term condition of each property.