About Us
Meet the Team
At UpDown Property Management, we specialize in comprehensive property management services that maximize the value of real estate investments. Our expert team handles everything from tenant placement to financial reporting, ensuring owners enjoy both lifestyle and financial freedom.
Founded to empower investors, UpDown Property Management emerged from a passion for helping people achieve lasting wealth through strategic investment property management. Recognizing the challenges of balancing daily responsibilities with investment growth, our founders created a service that blends industry expertise with a personal touch.
Mission
Helping others discover lifestyle and financial freedom through the successful management of real estate investments.
Our mission drives every decision we make, from transparent communication to proactive maintenance, all aimed at delivering consistent returns and peace of mind.
Core Values
- Freedom – We enable owners to make choices without financial constraints.
- Ownership – We take responsibility for outcomes, fostering trust.
- Authenticity – Genuine relationships build lasting partnerships.
- Joy – We create sustained satisfaction through reliable service.
- Approachability – Our team is accessible and humble, guiding you every step.
- Grit – We embrace short‑term sacrifices for long‑term gains, avoiding “investor amnesia.”
- Intentionality – We allocate time and resources purposefully to drive results.
By combining cutting‑edge technology with a human‑focused approach, UpDown Property Management delivers the freedom, ownership, and joy our clients seek.
Garrett Gordon
Owner/CEO
I lead our company with a focus on growth, service excellence, and strong landlord partnerships. I oversee strategy, operations, and culture while ensuring landlords, tenants, and our team remain aligned. Clear communication and long-term relationship building are key to delivering exceptional value across every property we manage.
Sasha Kitma
Executive Assistant
I oversee high-priority administrative tasks and act as the central communication hub for our executive team. I respond promptly to internal and external stakeholder inquiries and coordinate directly with leadership to ensure daily objectives are executed smoothly, maintaining a high standard of support throughout.
Andre Isabell
Senior Portfolio Manager
I oversee the financial performance and operational strategy for a diverse portfolio of properties, guiding our management team to maximize asset value. I work closely with property owners to align on long-term investment goals and implement strategic improvements, maintaining a high standard of profitability and tenant retention throughout.
Kent Hiller
Portfolio Manager
Responsible for overseeing property performance, I ensure assets run efficiently while meeting financial goals. I collaborate with internal teams, vendors, and landlords to optimize operations and returns. Strong communication and strategic oversight allow me to support property owners in achieving long-term success and maintaining quality living environments for tenants.
Andy Flores
Maintenance Coordinator
I manage repair scheduling, vendor coordination, and maintenance communication across all properties. By keeping landlords informed and ensuring timely service, I help maintain property value and tenant satisfaction. Clear communication, organization, and attention to detail allow me to support smooth day-to-day operations and long-term maintenance planning.
Rej Galeon
Maintenance Assistant
I support the maintenance team with inspections, repairs, and general upkeep to ensure properties stay in great condition. I also assist in relaying maintenance updates to landlords and property managers, helping keep them informed and involved in preserving the value and safety of their investments.
Emily LaJoy
Leasing Agent
I guide tenants through showings, applications, and leasing, while partnering with landlords to fill vacancies efficiently and represent their properties with care. I balance the needs of both parties, ensuring smooth communication, strong tenant-landlord relationships, and successful long-term placements that benefit everyone involved.
Brad Barrott
Leasing Agent
I connect qualified tenants to the right homes while working directly with landlords to market listings, reduce vacancy, and protect rental income. From initial inquiry to lease signing, I focus on clear communication, transparency, and building trust between renters and property owners throughout the leasing process.
Nicolas Valdivia
Leasing Agent
I connect prospective tenants with their ideal homes by conducting property tours, processing applications, and answering daily leasing inquiries. I guide applicants through the screening process and coordinate closely with property managers to minimize vacancies, maintaining open communication and a high standard of customer service throughout.
Darrell Adams
Leasing Agent
I showcase our available properties to prospective renters and assist them in finding a space that perfectly fits their needs. I respond promptly to showing requests and facilitate a smooth transition from the initial application to the lease signing, maintaining strong relationships and a high standard of tenant satisfaction from day one.
Dash Bajadia
Transactions Coordinator
I manage leasing, move-ins, renewals, and move-outs, ensuring all transactions stay compliant and on schedule. I coordinate between tenants, internal teams, and landlords, providing clear updates and organized documentation. My goal is to support a smooth process and keep landlords informed every step of the way.
Sammy Fernandez
Transactions Coordinator
I manage the administrative workflows for new leases, renewals, and property compliance to ensure all documentation is accurate and executed on time. I respond promptly to documentation inquiries and coordinate with agents, tenants, and property owners to facilitate a seamless process, maintaining strict attention to detail and a high standard of operational efficiency.
Jerome Tomacruz
Onboarding/Offboarding Specialist
I guide tenants and property owners through the entire lifecycle of their transition, from initial account setup to the final move-out process. I coordinate lease executions, final inspections, and account closures to ensure expectations are aligned, maintaining clear communication and a high standard of service to make every transition stress-free.
Zach Zimmerman
Maintenance Technician
I perform repairs, preventative maintenance, and troubleshoot property issues quickly and efficiently. I ensure landlords are kept informed of maintenance updates and larger repair needs. With a hands-on approach and clear communication, I help maintain safe and functional homes while protecting the long-term condition of each property.

